Refund & Cancellation Policy

Draft — pending final review. The policies below reflect Delphine's confirmed answers as of September 2026. How order issues are resolved is still unconfirmed. Review before this page is linked publicly or indexed by search engines.

Cancellations

Orders can be cancelled up to 48 hours before your order date.

Changes after ordering

Changes to your order (flavor, quantity, pickup/delivery details) can be made up to 48 hours before your order date.

Refunds

No deposit is required to place an order — payment is only collected at pickup or delivery — so a cancellation made in time simply cancels the request with nothing to refund.

Issues with your order

[PLACEHOLDER — confirm how a customer should report a problem with a delivered or picked-up order, and what resolution to expect]

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